Faq's

What types of equipment and services does Handicap Travelers DR Rent ?

Handicap Travelers DR provides Many Differents Type of mobility Scooters and Equipment for Travelers and Passenger design by the most prestigious Brand by Drive Mediical , Pride , Invacare and other. All of our inventory most popular rental items include Wheelchairs, Power Mobility Scooters, Power Chairs, Walkers, Rollators, Oxygen, Oxygen Concentrators, Personal Oxygen Conserving (POC) devices, and bed & bathroom safety items.

Many of our locations also offer four-wheeled scooters, powerchairs, and manual wheelchairs. Click here for more information about the different vehicles we provide

How do I rent mobility equipment with Handicap Travelers DR?

It's easy! You can book your rental online at our Rental Page.

Who do I call if my equipment breaks down?

Handicap Travelers DR operators can be reached seven days a week through our 24 hours/ 7daya phone number 1-829-778-7125 ,Outside of regular business hours, you can leave a message and our on-call technical staff will respond promptly.

How do I pay for the equipment rental?

Handicap Travelers DR accepts payment by major credit cards including Visa, MasterCard, and Discover.

Paypal & Cash Are Accepted with not Extra Fees Charge.

Due to the international nature of our business, all prices are quoted / billed in US dollars, Taxes are just include if you pay by Credit card, based of the Dominican Law Goverment, Please In your Rental Reservation Apply for a Discount if you pay Cash.

Where do I pick up and drop off the equipment?

Handicap Travelers DR Representative will deliver the equipment right to your hotel, residence, Condos, apartment or villa upon your arrival.

For hotel rentals, simply leave the equipment at the hotel bell desk.

For Villa,Condos, or apartment you can leave the equipment at the location where you picked it up - generally, the Administration department of the place keep it for give us back).

Call us to our Office number at 1-809-552-8709 and we’ll help make the most convenient delivery arrangements for you.

Where do I recharge the equipment's batteries at the Hotel?

The battery on your personal transport vehicle requires charging each day - just plug the power cord into a standard outlet at the end of your day and allow it to charge overnight inside your room, Some equipment will have a built in charger, others will come with a separate off-board charger. Our reps will ensure you understand how to use the Mobility Scooter transport vehicle you’ve rented.- or call us to our office at 1-809-552-8709 if you have any questions.

How many locations do you have for Rent mobility Scooter in the Dominican Republic?

Handicap Travelers DR can deliver the scooter to your hotel and resort, residence,Condos, or whatever will be most convenient for you.

We Do have to different office Locations in Dominican Republic.

East Coast office in Punta Cana:

We deliver in the East coast of the Dominican Republic, to all major hotels & Resorts located in Punta Cana, Bavaro, Cap Cana, Bayahibe, Juan Dolio, Santo Domingo.

North Coast Office in Puerto Plata:

We deliver in the north coast of the Dominican Republic, to all major resort in the area of Cofresi, Puerto plata, Sosua, Cabarete & Samana

What are your rental rates?

Our rental rates vary according to the destination, rental duration, and your requested pick-up / drop-off points. Please note that all quotes are provided in US dollars.

Our prices are always all-inclusive, so you don’t need to worry about any hidden fees including taxes, deposits, or shipping / delivery charges. We guarantee the you will always be quoted the most economical rental package available to meet your needs.

You can check your quoted rate online at our Mobility scooter Section.

I'm a Travel Agent or Tour Operator. Can I book your service for my clients?

Yes! We welcome Travel Agent or tour operator inquiries. Read more about our programs for travel agents - or call us at 1-809-552-8709 to learn more.

What Are the Information that Tourist have to Know When they Arrive to any Airport in the Dominican Republic?

Dominican Republic is such a popular tourist destination that it has its own (privately owned) airports, which is located about 10 to 40 minutes away from most of the area resorts where Airports of the dominican Republic Are Located. The airports itself are considered something to see, as it features a thatched roof and open-air design.

When arriving, you'll walk out off the plane right outside using the wheeled stairs that connec tto the plane door. You will be lined up on the tarmack and you must then wait to follow the airport personall into the terminal. Upon arrival, every tourist must buy a tourist card ($10 USD) before entering customs and (($20 USD) when you are leaving the country.

Many tour operators have included this in your package or airfare and will have received the Tourist Card on the flight.

Why Choose Us?

Handicap Travelers DR been growing our family by delivering excellence in every rental, servicing those special needs that give's the opportunity to have real vacations for those that didn't have it before in the Dominican Republic.

For those who need to move with freedom and autonomy, we offer you scooters for rent, in order to facilitate their vacations with total confort our Company offer the best Brand of mobility scooter, Pride Mobility – Drive Medical and Invacare,

We really recognize the importance of every single person; no matter if they have limitations or not; we offer many good options and services for travelers with special needs, Grandma & Grandpa now can be part of the trip, if they are traveling for a Family Reunion or a Wedding, now huge Hotels & resorts are not a limitations for them, we guarantee that they will have a amazing experency travelling to this Beautiful part Of the island Punta Cana in the dominican Republic.

We provide Vacations Freedom with no Limitations, what makes the difference between our competitors and us, is that they care about sale you a product or service, we do care about make your vacations memorable and satisfaction with the responsibility and care of each client,, with our 24 Hrs Customer service 7 days a Week our team are ready to assisting you with any problem that can happen during your vacations, thats why your money is just a accomplishment for our service and satisfaction of our team, we take care of your vacations be free of any Limitations during your vacation!.

Our Client Say

Great service.
From the moment I contacted the manager, TJ. he was very helpful and willing to assist with my stepfather's special needs. Very thorough followup and assistance. Definite recommendation!

- Jose Pereyra,

Excelent Service, very profesional service, I was in hard rock hotel resort in punta cana february 19, they were very profesional at the time of the delivery of the scooters mobility, I rented for my grand mom. I want to say thanks for the service our family where so happy to have the mobility device for my grand mom. Hope help more people that find a mobility device for rent in punta cana.

- Bianny Altagracia Romero Fortuna

Handicap Travelers DR been growing our family by delivering excellence in every rental, servicing those special needs that give's the opportunity to have real vacations for those that didn't have it before in the Dominican Republic.

- Catherine Grace, CEO apple.inc

Handicap Travelers DR been growing our family by delivering excellence in every rental, servicing those special needs that give's the opportunity to have real vacations for those that didn't have it before in the Dominican Republic.

- Catherine Grace, CEO apple.inc

perfect good service also works in puerto plata holiday lifestyle , timely delivery and a very serviced or staff. Thanks to this company..

- Lucif Batista

My Wife needed Scooter as she is handicap while we were in Dominican Republic.. I was new one there , so I google it for it and found handicaptravelersdr. just called them and then got good services by Deyvi and his team. He is very kind person, he help us in our tour packages. I would highly recommend this service again and we will use it when we return.
Thank you handicaptravelersdr

- Mark Hanry

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