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Hospitality Industry Handicap Travel Partner Program (HTA)

Elevate your guests' experience. Expand your business benefits.

Add accessibility services to your property's guest care with the support of Handicap Travelers DR. Our program is built for hotels, resorts, villas, property managers and hospitality companies that want to make it easy for guests to rent mobility and medical equipment, book adapted transfers and enjoy accessible tours in the Dominican Republic.

With 11 years of experience, we support your team in coordinating personalized services, with equipment delivered directly to your property.

A partnership that adds value to your property

Meet the needs of guests with reduced mobility, seniors and travelers who need support equipment during their stay. Your property expands the services available to guests and earns commissions on every eligible referral.

Reservations

Coordinate requests from the booking stage, before arrival.

Concierge

One partner for equipment, transfers and tours.

Guest Services

Support guests with different mobility needs during their stay.

Guest Relations

Deliver a more complete, caring hospitality experience.

Commissions

Commissions for your hotel or company

Earn on every eligible service your property refers.

15%

Mobility & medical equipment rentals

Mobility and medical equipment for your guests' stay.

10%

Wheelchair accessible transfers

Adapted transportation for airports, hotels and cruise ports.

10%

Accessible tours

Experiences coordinated around each guest's mobility needs.

Commissions are paid monthly, between the 20th and 28th of each month, by direct bank transfer to the account of your hotel, company or authorized beneficiary.

Services

Services for a more comfortable stay

Mobility & medical equipment rentals

15% commission

Request equipment for a guest

Give your guests easy access to:

  • Mobility scooters and power wheelchairs.
  • Manual wheelchairs, walkers and rollators.
  • Shower chairs, raised toilet seats and bathroom aids.
  • Patient lifts and hospital beds.
  • Lift recliner chairs.
  • Oxygen concentrators and oxygen cylinders.
  • CPAP machines.
  • Beach wheelchairs and other equipment, subject to availability.

We coordinate delivery and pick-up with your team. Before confirming, we review the guest's needs and the accommodation conditions relevant to using the equipment.

Accessible transfers

10% commission

Coordinate an accessible transfer

Offer adapted transportation for:

  • Airport ↔ property transfers.
  • Transfers between hotels and accommodations.
  • Cruise port transfers.
  • Private routes, subject to availability.

We verify passengers, luggage, wheelchair dimensions and access and securement needs before confirming every booking.

Accessible tours

10% commission

Explore accessible experiences

Expand your guests' activity options with experiences coordinated around their mobility needs.

Before confirming each tour, we review access conditions, available transportation and required assistance. Options depend on destination and availability.

How it works

A simple process for your team

  1. 1

    Register your property

    Share your hotel or company details, authorized contacts and commission beneficiary information.

  2. 2

    Identify the guest's needs

    Send us the required service, dates, accommodation and the details needed to coordinate it.

  3. 3

    Register the referral

    Include your property name or partner code from the first contact so the booking is assigned correctly.

  4. 4

    We coordinate the operation

    We confirm availability, quote, payment and logistics with the guest and the relevant departments.

  5. 5

    Receive your monthly commission

    Eligible commissions are paid by direct bank transfer between the 20th and 28th of each month, with a breakdown and transfer receipt.

Commissions straight to your bank account

Monthly payouts from the 20th to the 28th

HTA commissions are settled monthly, with payments processed between the 20th and 28th of each month by direct bank transfer to the account of your hotel, company or authorized beneficiary in your country, subject to banking route availability. Each settlement includes pending commissions for services completed and paid in full, once the beneficiary's bank details are validated.

You will receive a breakdown with:

  • Booking reference.
  • Service performed.
  • Commission-eligible amount.
  • Percentage applied.
  • Commission paid.
  • Transfer receipt.

The dates shown refer to processing and issuing of the transfer by Handicap Travelers DR. Final crediting depends on the receiving bank, business days and intermediary banks.

Benefits

Benefits for your property

More complete guest care

Provide solutions for guests with different mobility and support needs.

Services without inventory

Our team manages the equipment, delivery and pick-up.

Coordination with your departments

Centralize Reservations, Concierge and Guest Services requests through your property's authorized contacts.

Support in English and Spanish

Smooth communication between your team, our coordinators and the guest.

Revenue from referrals

Earn commissions on eligible equipment, transfer and accessible tour bookings.

Pre-arrival planning

Help guests organize the services they need well in advance.

FAQ

Frequently asked questions

What types of companies can participate?

Hotels, resorts, villas, property management companies and other hospitality businesses.

Can we refer services before the guest arrives?

Yes. Your team can send requests during the booking stage to check availability and organize services in advance.

Who receives the commissions?

The registered hotel, company or authorized beneficiary, in line with the property's internal policies.

When are commissions paid?

Payments are processed between the 20th and 28th of each month by direct bank transfer. To be eligible, the service must be completed, paid in full and the beneficiary's bank details validated.

How is a booking identified as ours?

Your property name or partner code must be included from the first contact, before the booking is confirmed.

Do we need to keep equipment at the hotel?

No. Handicap Travelers DR manages the inventory and coordinates delivery and pick-up based on the confirmed booking.

Are all services available immediately?

Services are subject to availability and confirmation. We recommend requesting them in advance.

Program conditions

  • Commissions are calculated on the net amount actually collected for the eligible service, after discounts.
  • Taxes, security deposits, insurance, delivery or pick-up fees, tips and payment processing fees are excluded.
  • Commission payments are processed monthly, between the 20th and 28th, for services completed, paid in full and validated for settlement.
  • Referrals must be registered before the booking is confirmed. Existing bookings are not attributed retroactively.
  • Cancelled, refunded or unpaid bookings do not generate commission. Partial refunds adjust the commission proportionally.
  • Extensions and additional services must be registered and validated to generate commission.
  • Each booking is assigned to a single partner. Commissions cannot be combined with other programs unless agreed in writing.
  • The beneficiary must provide correct bank details. Payment currency, possible bank fees and currency conversion are disclosed when the account is registered.
  • Participation and the payment beneficiary must comply with the internal policies of the hotel or company.
  • All services are subject to availability, coverage and confirmation.

Make accessibility part of your hospitality

Let's work together so your guests find the equipment, transportation and experiences they need during their stay in the Dominican Republic.