Handicap Travelers DR offers an optional Cancellation Protection Plan (CPH) for eligible equipment rentals.

The CPH provides customers with the opportunity to receive a partial monetary refund when canceling their reservation before the scheduled delivery date and time.

CPH Fee: USD $10.00 per rental item.

The following conditions apply:

• CPH must be purchased at the time of booking or within 24 hours after reservation confirmation, provided that the scheduled delivery is at least seven (7) calendar days away.

• CPH must be purchased before a cancellation request is submitted.

• CPH cannot be added retroactively after a cancellation request.

• The CPH fee is non-refundable for voluntary cancellations.

• CPH applies only to eligible rental equipment and does not automatically cover transportation, tours, caregiver services, or other specialized services.

• CPH is a contractual cancellation benefit and does not constitute an insurance policy.

Customers who purchase CPH may receive a partial monetary refund, subject to the following cancellation charges.

2.1 Cancellation Seven (7) or More Calendar Days Before Delivery

For cancellations received at least seven (7) calendar days before the scheduled delivery date and time:

• Motorized Equipment: USD $60.00 cancellation fee per item.

• Non-Motorized Equipment: USD $40.00 cancellation fee per item.

• CPH Fee: USD $10.00 per item, non-refundable.

The remaining eligible amount will be refunded to the original payment method.

3.2 Cancellation Less Than Seven (7) Calendar Days Before Delivery

For cancellations received less than seven (7) calendar days before the scheduled delivery date and time:

• Motorized Equipment: USD $80.00 cancellation fee per item.

• Non-Motorized Equipment: USD $50.00 cancellation fee per item.

• CPH Fee: USD $10.00 per item, non-refundable.

The remaining eligible amount will be refunded to the original payment method.

3.3 Cancellation On or After Scheduled Delivery

Voluntary cancellations made on or after the scheduled delivery date and time are non-refundable, except where otherwise provided under this Policy or required by applicable law.

Customers who do not purchase CPH are subject to the standard cancellation conditions.

4.1 Cancellation Before Scheduled Delivery

The following charges apply:

• Motorized Equipment: USD $80.00 per canceled item.

• Non-Motorized Equipment: USD $50.00 per canceled item.

After deducting the applicable cancellation fee, the remaining eligible rental amount will be issued as a credit toward a future equipment rental.

No monetary refund will be issued for voluntary cancellations without CPH, except where required by applicable law or expressly provided under this Policy.

4.2 Cancellation On or After Scheduled Delivery

Voluntary cancellations made on or after the scheduled delivery date and time are non-refundable and do not qualify for future rental credits, except where otherwise required by applicable law.

Exceptions may apply for qualifying shortened rentals with CPH, verified service failures, and mandatory consumer rights.

Additional CPH fee: USD $10.00 per rental item.

Cancellation fees apply per canceled rental item and will not exceed the amount otherwise eligible for refund or credit. The CPH fee is charged separately.

• USE OF EQUIPMENT

1. The Renter will use the Equipment in a careful, diligent, and prudent manner and will comply with manufacturer requirements and recommendations respecting the Equipment, and with all applicable laws including, but not limited to, all local, provincial, state, or federal laws respecting the use of the Equipment in the Dominican Republic.

2. The Renter acknowledges that it shall be the sole operator and occupant of the Equipment and will use the Equipment for the sole purpose for which it was designed and not for any other purpose. The Renter agrees not to make any modifications to the Equipment. There are not to be any additional riders, including children on motorized vehicles.

3. The Renter acknowledges that where the Equipment is taken outside of the service area, as may be designated by Handicap Travelers DR, the Renter will be responsible for any maintenance, repair, or replacement of the Equipment resulting from such actions, as well as any additional delivery or pickup charges that may be incurred by Handicap Travelers DR. Any costs incurred to assist in the maintenance, repair, or replacement of the Equipment outside the service area is the sole responsibility of the Renter.

Exclusion of Handicap Travelers DR responsibilities

1. Handicap Travelers TG RD SRL has no responsibility and no duty to take any action and / or an investigation regarding: (i) the identification of Users who access the Web and / or conformity with the true data provided by them at the time of registration; (Ii) the content which the User accesses through the web service; (Iii) the effects of such content on the User; (Iv) the interpretation and / or use of content by the user; (V) the actions that the user can take as a result of exposure to such content.

2. Handicap Travelers TG RD SRL is specifically exempted, with the acceptance of these conditions, any and / or any inherent responsibilities directly and / or indirectly the web service content and content contained in third party sites that the site should eventually target.

3. Handicap Travelers TG RD SRL is specifically exempted, with the acceptance of these conditions, any and / or any related responsibilities, directly and / or indirectly, contacts and constraints arising between users and between users and operators. Under no circumstances Handicap Travelers DR will be held responsible for any reason whatsoever for damages of any nature arising directly and / or indirectly the relationship between User and Operator or in any case pertaining, directly and / or indirectly Services.

4. By way of example, Handicap Travelers TG RD SRL will not be in any way responsible for damages resulting from damage or breakage of any kind, personal injury, theft, or otherwise for any damage in any way related to the relationship between Users and Operators and / or between them and third parties. Users and operators, in any case, shall employ all necessary precautions in order to prevent the occurrence of such events, also with the utmost care in all interactions with any individual with whom he gets on with the web service.

5. Users and Operators expressly acknowledge that the web service is only limited to offering a virtual market place where the supply and demand of services are. Handicap Travelers TG RD SRL is freed from any obligation towards Users in connection with the performance of the Services. Stops the legal nature of the service offered by operators, it should be noted that any which may arise from the execution of the service, such as, for example, the tax imposed by the fiscal and / or labor law, shall be exclusively borne by the User and Operator from time to time involved.

6. In any case, Handicap Travelers TG RD SRL assumes no liability for: (i) execution – Failure or deformed – by the Operator of the benefit due to the User; (Ii) the compliance and accuracy of the services provided by the Operator; (Iii) the damage that for any reason the User is deemed to have suffered following the execution or non-execution or improper execution of the performance by the Operator.

7. Notwithstanding the foregoing, it expressly assumes the responsibility to ensure that the environment in which the operator performs the service is free of hazards and / or potential sources of damage to the operator itself. Handicap Travelers TG RD SRL is not liable for any damage caused to the Operator or to goods and / or the User’s personal injuries arising from the presence of such hazards and / or sources of damage.

8. For any reporting about the wrongfulness of conduct and / or content, the user can send a message to the email address info@handicaptravelersdr.com reporting details of the problem.

Modification and replacement of the Conditions of Use and suspension of the web service.

9. These Terms of Use may be modified or replaced at the sole discretion of Handicap Travelers TG RD SRL, as well as the web service shall be temporarily suspended or modified for Handicap Travelers DR , Decision at any time, with prior publication of the appropriate notice www.Handicaptravelersdr.com site where recipients effect prohibited by the users of the web service, and / or by means of communication to email given when registering to the web service, where targets specific users.

10. Handicap Travelers TG RD SRL may also impose limits on certain features and services or restrict your access to parts or the entire service without prior notice or liability. It is your responsibility to periodically check the Operator and the changes to these Terms of Use. Your continued use of the Service after the posting of changes to these Terms of Use acceptance of those changes.

• SEVERABILITY

1. If any part of this Agreement be declared or held invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the validity and enforceability of the remainder, which shall continue in force and effect and be construed as if this Agreement had been executed without the invalid or unenforceable portion and it is hereby declared the intention of the parties hereto that this Agreement would have been executed without reference to any portion which may, for any reason, be hereafter declared or held invalid or unenforceable.

ENTIRE AGREEMENT

2. This Agreement constitutes the entire agreement between Handicap Travelers DR and the Renter.

This Agreement shall not be amended, altered, or changed except by a written agreement signed by Handicap Travelers TG RD SRL and the Renter.

• Governing Law and Jurisdiction

3. These Terms of Use are governed by Dominican law. Any disputes concerning the interpretation, application and / or execution of these Terms of Use as well as all activities governed by the same shall be taken exclusively to the court of Puerto Plata in the Dominican Republic.